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Frequently Asked Questions

FAQ

Mobsgift is a collaborative group gifting platform. We believe that each present should represent the value of the relationship. Our gifting platform allows you to quickly pool money together with your team, contribute towards a premium gift for your recipient and enjoy the expirience together.  

To get started, pick an occasion and select the gift. This will create your online campaign so that you can invite more people to contribute. Once the goal is reached, the campaign turns green, and the gift gets delievered to your recipient.

It is free to start a gift campaign. Furthermore, all fees and costs associated with the gift and the delivery are included in the campaign goal amount, including but not limited to: the cost of the gift, delivery and/or service fees, payment credit card processing fees, tax and other associated costs.  

This rarely happens but if so - you (and everyone who contributed) will be issued 100% refund within hours. 

When you create a gift campaign, you will also pick a delivery date. Based on the type of gift you choose, the contribution deadline will be displayed on the event page. 

The auto-select-gift option is the most convenient form of crowdfunding your gift campaign. The premium level of your gift will be based on total amount of funds raised. We will send the best-selling gift (in the given price range) to your recipient, for your particular occasion. Your campaign will not be limited with reaching the goal or estimating how many people to invite. There is no set goal limiting your total amount.

The gift delieveres are fulfilled either by Mobsgift or by one of the partner shops within our affiliate network, depending on the recipient's location. We pre-select only the best-selling, premium gifts to ensure your satisfaction.

You can invite as many participants as you want, each contribution is private so everyone can contribute as much as they are comfortable with. However, as a rule of thumb, you should plan to invite a person per every $15. For example, if you pick $90 gift - you should plan on inviting around 6 participants.

The best way is to copy/paste your event URL and send it from your personal or work email in order to avoid the spam traps. You can also invite them directly from the campaign event page via email. 

As long as the gift recipient resides in the US, you can certainly create a gift campaign. However, please note that our flower gifts can only be delivered within the US. 

We evaluate each case according to our affiliate partner network policy as each partner may have a different refund policy. 

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Email us at: support@mobsgift.com